Secure remote access and support
VNC® Connect: The all-in-one remote
access solution for your organisation
250+ Million
Downloads
90k+ Enterprise
Customers
101+ Million
Cloud Sessions Per Year
About VNC Connect
Fast, secure & reliable – Instantly connect & take control
The best in class remote access solution across industries
Connect to a remote computer anywhere in the world, watch its screen in real-time, and take control as though sitting in front of it.
Control, support, administer, monitor, train or work remotely with VNC® Connect.
Our game-changing software is trusted by industry giants
Features
All the powerful features you need, at an affordable price
Control at your fingertips. VNC Connect is simple to use, which makes it even easier to deploy to everyone in your organization. There’s no bloat, so you’re not paying for features you don’t need.
VNC® Connect capabilities
One product for all your remote access needs. VNC Connect has two capabilities, device access and instant support. Just add the capability you need to your subscription, or both to cover every remote access use case.
Device Access
Add device access to your VNC® Connect subscription and control computers you own or manage. Once VNC® Connect is installed on those computers, anyone in your team can have access at any time, attended or unattended, direct or via the cloud.
Perfect for remote workers, departmental teams, integrating customers and suppliers, and IT support for your device estate.
Instant support
Add instant support to your VNC® Connect subscription and connect to a colleague or customer’s computer in seconds (with their permission), without installing any software, making them perform complex operations, or leaving a footprint behind.
Perfect for service desk technicians or IT support in a BYOD environment.
Cloud (Internet) and
direct (LAN) connectivity
Licensed per remote
computer to control
Attended and
unattended access
Installation on remote
computer required
Cloud connectivity
only (Internet required)
Licensed per technician
taking control
Attended access
only
No install;
zero footprint
Purchasing made easy
With multiple licensing options, hidden restrictions and confusing terminology, buying some remote access software can be difficult. With VNC® Connect, you just need to answer three simple questions…
1. Which subscription should I choose?
Select either a Professional or Enterprise subscription by comparing their feature sets.
2. How many of my own computers do I want to access, attended or unattended?
Optionally, add device access to your subscription by specifying the number of computers you own or manage to remotely access.
3. How many technicians do I need to meet demand for ad hoc support or service?
Optionally, add instant support to your subscription by specifying the number of technicians you need for IT support or customer service on anyone’s computer.
Licensing models
Software licensed for commercial use
Latest desktop & mobile platforms
Cloud connectivity
Full session encryption
High-speed streaming
Team management capabilities
Support
Audio
PROFESSIONAL
For individuals and businesses
128-bit AES
ENTERPRISE
For large organizations
Up to 256-bit AES
DEVICE ACCESS
24/7 attended and unattended access to computers you own or manage.
Maximum number of remote computers
Maximum number of connecting users
Simple password authentication
Multi-factor & system authentication
Printing, file transfer, chat
Dark mode for Mac OS
Screen recording
Direct connectivity
Single sign-on (SSO)
Centralized deployment w/ license key
Remote configuration/lock down
Legacy platform support
User and Virtual modes
Third-party VNC® compatibility
Controlled by tier
Unlimited
Controlled by tier
Unlimited
INSTANT SUPPORT
Instant access to anyone’s computer, without installing remote access software.
Concurrent sessions per technician
Simple session code authorization
File transfer
Elevation to run admin operations
Automatic resume on reboot
Branding and app customization
Comprehensive session history
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