![](https://landing.qbssoftware.com/wp-content/uploads/2021/07/TV_Assist-AR_white_RGB-1-300x69.png)
Augment Your Frontline Workforce
Remote Support for Anyone, Anywhere, Anytime
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TeamViewer Assist AR is a comprehensive, scalable AR solution that caters to every customer based on their business needs.
About TeamViewer Assist AR
Repair & Maintenance Operations
Provide real-time support for your customers or service technicians.
Imagine a factory worker in France repairing a production machine that was engineered and manufactured in Germany or Japan. Getting an expert on-site would take days with considerable cost. Using TeamViewer Assist AR, the manufacturer’s support expert can remotely guide the technician through the repair with augmented reality.
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- Improve first-time fix rates, avoid unnecessary site visits, and reduce costs
- Prolong machine health with guided preventive maintenance
- Record support sessions for future training and knowledge transfer
- Decrease human errors and avoid machine downtime
- Help customers perform first-level troubleshooting
Field Service
Support your field service technicians no matter where they are.
Using TeamViewer Assist AR, remote experts can securely provide guidance to field technicians during a live video session, or aid them in complex fault resolution. Improve processes and increase accuracy with comprehensive expert guidance.
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- Improve service resolution time with real-time expert guidance
- Provide instructions for complex procedures as needed, minimizing human error
- Share files and resources, like manuals or diagnostic data, directly within the video session
- Guide and mentor junior technicians more quickly while ensuring safety and compliance
You're interested in TeamViewer Assist AR?
Try Assist AR 14 days without obligation
Advantages
![icon-appointment-scheduling Probleme schneller lösen](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-appointment-scheduling.png)
![icon-process-acceleration process acceleration](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-process-acceleration.png)
![icon-digitalize-knowhow-and-knowledge-transfer digitalize knowhow and knowledge transfer](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-digitalize-knowhow-and-knowledge-transfer.png)
![icon-end-to-end-encryption end to end encryption](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-end-to-end-encryption.png)
![icon-reduce-costs reduce costs](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-reduce-costs.png)
![icon-work-improvement-through-augmented-reality work improvement through augmented reality](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-work-improvement-through-augmented-reality.png)
Video
Fix everyday problems remotely with Augmented Reality
Try TeamViewer Assist AR 14 days without obligation
Use Cases
Repair & Maintenance Operations
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Empower your remote experts to guide on-site technicians in repair, maintenance, or inspection processes through AR-powered remote assistance.
![](https://landing.qbssoftware.com/wp-content/uploads/2021/07/TeamViewer-9.jpg)
Drive Operational Efficiency with AR Remote Assistance
![icon-reduce-errors-and-downtime-industry reduce errors and downtime industry](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-reduce-errors-and-downtime-industry.png)
![icon-process-acceleration-industry process acceleration industry](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-process-acceleration-industry.png)
![icon-pass-on-detailed-expert-knowledge-industry pass on detailed expert knowledge industry](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-pass-on-detailed-expert-knowledge-industry.png)
![icon-reduce-costs-industry reduce costs industry](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-reduce-costs-industry.png)
Field Service
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Empower your frontline field service teams with augmented reality technology to improve key service metrics, save costs, and gain a competitive advantage.
![](https://landing.qbssoftware.com/wp-content/uploads/2021/07/TeamViewer-5.jpg)
![icon-aviation-industry Aviation Industry](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-aviation-industry.png)
![icon-health-industry health industry](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-health-industry.png)
![icon-manufacturing-industry manufacturing industry](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-manufacturing-industry.png)
![icon-energy-industry energy industry](https://landing.qbssoftware.com/wp-content/uploads/2021/07/icon-energy-industry.png)
License Models
Assist AR Lite
For Individuals and Small Teams
- For commercial use
- Unlimited sessions
- Remote camera sharing
- HD VoIP
- Real-time annotations
- File sharing
- Real-time information sharing
- Optical Character Recognition
- Session Recording
- Up to 10 smart glasses support
Assist AR Professional & Enterprise
For Companies
Assist AR Enterprise is designed for companies with a high demand for customized solutions.
- For commercial use
- Unlimited sessions
- Remote camera sharing
- HD VoIP
- Real-time annotations
- File sharing
- Real-time information sharing
- Optical Character Recognition
- Session Recording
- Unlimited smart glasses support
Additional Features for Professional & Enterprise
- Connection Reports
- Enhanced Mass Deployment
- Single Sign-On (SSO)
- Integrations for industry-leading Support, CRM, and Help Desk Systems
- Web API and custom integrations
- Enterprise SDK
- On-premise Deployment
- Conditional Access Router
- White-labelling
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